Global Mobile Archive

Secretary Clinton Announces “Civil Society 2.0″

Speaking today in Marrakesh, Secretary Hillary Clinton announced a new initiative of the State Department, “Civil Society 2.0.” Under this program, State will provide funding and expertise to allow grassroots civil society organizations around the world use technology to grow and work more effectively.  From the press release:

“Civil Society 2.0” includes the following components:

  1. Deploying a team of experienced technologists to work with civil society organizations around the globe to provide training and support to build their digital capacity. The competencies developed in the trainings will include:
    • How to build a website
    • How to blog
    • How to launch a text messaging campaign
    • How to build an online community
    • How to leverage social networks for a cause
  2. Partnering these technologists with local civil society organizations and governments to develop and implement technology-based solutions to local problems.
  3. Publishing interactive “how to” programs and curriculum online to help organizations that do not have access to in-person assistance.
  4. Creating a curated open platform that allows any citizen or company to develop, share or suggest content for the curriculum.
  5. Allocating $5 million in grant funds for pilot programs in the Middle East and North Africa that will bolster the new media and networking capabilities of civil society organizations and promote online learning in the region.

In the past, this kind of capacity building would have been undertaken by Western governments and NGOs. By letting foreign peoples and governments tackle their own problems, it’s much more likely that those problems will be addressed and solved in effective, locally-relevant ways. What’s more, this spread of technology will help promote American ideas, and make the U.S. a more sympathetic actor in the eyes of those around the world.

This is yet another element of the very savvy “21st Century Statecraft” that Secretary Clinton and her advisor Alec Ross are applying around the globe, and a part of the “Smart Power” approach to global leadership that the Obama Administration has embraced.

How Do You Say “Dot Com” in Urdu?

Sometime next year, for the first time, an internet domain name without any Latin characters will go live.

WangZhanICANN, the organization in charge of domain name and IP address registration, among other tasks, voted on Friday to permit domain names composed of nearly 100,000 different characters, beyond the 37 currently-permitted characters you see on your keyboard. Hindi and Chinese, Greek and Hebrew, Russian and Arabic characters will all be allowed in top-level domains.

The hope is that this change in policy will bring the internet within the reach of yet more people. It will certainly make the internet a more viable tool for children learning to read in languages that don’t use the Latin alphabet. It’s not an earth-moving event, perhaps, but it’s a small step that recognizes the global, boundary-free nature of the internet.

If you’re into this kind of thing, here’s a hopelessly sappy video from ICANN celebrating the change:

State Department Supporting Social Tech in Pakistan

Secretary of State Hillary Clinton is in Islamabad, and yesterday she announced American support for a new mobile-phone based social network in Pakistan.  The network is called “Humari Awaz,” which means “our voice,” and it is accessible through a free SMS shortcode on all five mobile networks. Pakistanis will be able to use these networks for purely social ends, or to enhance business, media, agricultural, and other purposes. The US government will pay for the first 24 million text messages sent through Humari Awaz.

As in much of the developing world, Pakistan’s 95 million mobile subscriptions vastly outnumber landline or internet connections, so it makes a lot of sense to leverage SMS technology to tie people together.  I’d be curious to hear more about who State is partnering with on this– particularly who will be operating the back-end– and how the network will function for users.

But on a less tech-y and more geopolitical note, I’m a big fan of the State Department’s continued embrace of “21st Century Statecraft,” to advance American interests by using modern technology and encouraging its adoption around the world. Pakistan is the “most dangerous place on earth,” and also one of the places most central to American security. Leveraging social technology to help build civil society, improve the economy, and empower Pakistani citizens is a smart, focused use of our power, and initiatives like this may do more to promote American security than any direct US action against al Qaeda’s strongholds in Waziristan ever could.

Food for Iraqi Refugees via Mobile

While the State Department is using SMS to build social networks in Pakistan, the UN World Food Programme is using SMS to distribute food aid to Iraqi refugees in Syria. Beneficiaries will recieve vouchers via text message with codes that can be redeemed at state-run stores.  So far it’s just a pilot program, serving just 1,000 of the 130,000 Iraqi refugees recieving food aid in Syria, but the hope is to scale it broadly. If it proves successful, it’s win-win-win:

WFP Mobile Food VouchersIt’s great for the beneficiaries, who can now spend their voucher on whatever food they like– including perishables like milk and eggs, which are not included in the typical food aid basket. What’s more, beneficiaries can now avoid the trip to the WFP headquarters and the wait on line for food.

It’s a boon for local business.  Instead of the WFP importing rice, flour, chickpeas, and whatnot, they’ll now be passing the cash to shopkeepers, and circulating money in the Syrian economy.

And it’s good for the WFP– if the program scales well, they’ll save a bundle on food distribution costs.

I think before long we’ll be seeing something similar in the United States replacing the food stamp program. The benefits aren’t quite as significant as in the WFP’s situation, and the functionality will be different (we don’t, for example, have many government-run groceries in the States), but I imagine this will be one part of an inevitable shift of government service delivery onto web and mobile platforms.

(h/t Dolbee)

Broadband Internet Is Your Right! If You’re Finnish.

Interesting news out of Finland, where new legislation will make 1mbps broadband internet a legal right. Most of the country is wired, but the new law will force broadband providers to extend their networks to rural areas. Says the legislative counsellor of the Ministry of Transport and Communications:

We think it’s something you cannot live without in modern society. Like banking services or water or electricity, you need Internet connection.

Rural FinlandOther countries, including France, have mandated internet access, but Finland is the first to set a threshhold for speed. (And they’ve set ambitious goals for growth, too: 100mbps by 2015) Ban Ki-Moon has made global ICT access a priority, and spoke last week in support of extending networks to schools around the world.

The question of whether high-speed internet access should be treated as a right is one that I think we’ll be wrestling with a lot in coming years. Certainly, access to and understanding of the global ICT network is a prerequisite for the success of any child growing up in the 21st century. And increasingly, as more and more services are delivered over mobiles and the web, governments will need to ensure universal access.

We still have a long way to go in the United States, though. We are, in fact, the only industrialized nation without a national plan to promote the spread of broadband. Finland, two steps ahead of us, might be taken as an inspiration…

Introducing “Global Mobile”

Welcome to Global Mobile, a new blog about the power of mobiles. We’ve been writing about cell phones in politics long before Barack Obama told you he picked Joe Biden via text message. New Policy Institute President Simon Rosenberg and Alec Ross co-authored a paper in 2007 about the importance of the global communications network for our affiliate, NDN, suggesting that we better prepare our children for this new world. And last year, Tom Kalil, now Deputy Director of the White House Office of Science and Technology Policy, wrote a ground-breaking paper about the “Mobile Revolution.” So, this blog is building on a pretty deep track record dealing with this stuff.

For frequent updates about the ways that mobile technology is changing lives and improving societies around the world, check back often at the Global Mobile blog.

The Challenges and Opportunities of Telemedicine

I was at Brookings this morning for a discussion on “Consumer-Driven Medicine” (A curious euphemism for what I would call “patient-driven medicine”– isn’t it a disturbing reduction to think of patients as simply “consumers” of medical services? But I digress…). Specifically, telemedicine (or mHealth, or whatever you want to call it) in America was the subject of the day.

There was unanimous agreement that telemedicine has the potential to help improve healthcare outcomes without raising costs (and possibly lowering them). Further, as I was saying on Tuesday, the technology is basically already here, and AT&T, a presenter on the panel, has been developing technologies that would network all our mHealth devices. So why can’t you track your blood sugar and check your medical records on your Blackberry?  A few key themes emerged:

  • TelemedicineThe biggest obstacle for telemedicine is that insurance doesn’t cover it. Part of the problem here is that when the CBO costs out implementation of telemedicine infrastructure, they don’t account for cost savings. True, a big upfront investment is required, but telemedicine is all about cost savings. It saves trips to the doctor.  It saves the valuable time of doctors.  Through preventive care and monitoring of chronic disease, people can avoid getting sick– and that’s a massive cost saver. So the CBO issue prevents Medicare and Medicaid from leading in telemedicine, and given a comfortable status quo, private insurers are unlikely to make the initial investment, either.
  • Rural areas stand to gain the most from telemedicine. One of the presenters was Dr. Karen Rheuban, a self-described “country doctor” (and also head of the American Telemedicine Association). Like in any developing country, rural America faces challenges of resource scarcity. Doctors are few, hospitals are far-between, and high-quality specialty care is virtually nonexistent. Dr. Rheuban talked about one initiative in Virginia that brought a mobile mammogram machine into rural communities.  The images were reviewed by doctors in Richmond, and results returned the same day.
  • Patients love telemedicine. Doctors are a little wary. The panelists concurred that after their first experience with remote monitoring or consultation, patients are enthusiastically ready to make it their norm. Doctors, while they know it has potential, and know it’s where events are leading, tend to be more dubious. This was interestingly reflected by the audience at the event; in question after question, doctors seemed very wary of telemedicine, and of yielding much control to either data-crunching software or to patients themselves. Change is hard, but this is a case in which progress could lead to doctors having more of their rarest resource: time.

In sum, good event from Brookings on a crucial subject (and one, I’d say, that should have a bigger role in our current healthcare debate). 

Images of Violence in Guinea

If you’ve been keeping an eye on the junta running Guinea (that’s just regular Guinea, not to be confused with Guinea Bissau or Equitorial Guinea), you’ll know that the current iron-fisted military leader has fulfilled none of the promises he made upon taking power a year ago, and has seen public opposition to his rule grow. A week and a half ago, a rally against his government turned into a bloodbath, as soldiers killed as many as 157 people, and viciously targeted women for rape and sexual abuse.

As it turns out, a number of protesters snapped photographs of the violence on their cell phones, and the images of sexual violence– seen as particularly heinous in this Muslim country– have further grown and solidified opposition to the government.  From the NYT:

Violence in GuineaCellphone snapshots, ugly and hard to refute, are circulating here and feeding rage: they show that women were the particular targets of the Guinean soldiers who suppressed a political demonstration at a stadium here last week, with victims and witnesses describing rapes, beatings and acts of intentional humiliation… The cellphone pictures are circulating anonymously, but multiple witnesses corroborated the events depicted.

As in Iran earlier this year, mobile phones have empowered the citizenry to witness atrocities committed by a repressive state, and to share what they saw– not just with the few thousand other people who were there, but potentially with millions of people across the country and around the world. 

Also as in Iran, with opposition growing, the government in Guinea faces a choice: Crack down harder to ensure control, or yield to popular demands.  It’s hard to know how this will play out, but at a certain point, repressing a vocal, active, networked population of 10 million becomes very difficult.

New Policy Institute Helps Promote Breakthrough Report on mHealth

A major part of the new media and tech revolution that is sweeping the globe today is the emergence of the ubiquitous mobile tools we used to call “cell phones,” tools which not only have the ability to change politics, but also governing, education, health outcomes, and much more.

The New Policy Institute recently joined the U.N. Foundation and the Vodafone Foundation to co-host a reception for the Washington, D.C., release of their report, “mHealth for Development: the Opportunity of Mobile Technology for Healthcare in the Developing World.” This breakthrough report examines mHealth in the developing world and provides more than 50 case studies demonstrating that mobile phones can provide increased access to healthcare and health-related information in remote places, improve ability to diagnose and track diseases, and provide timelier and more actionable public health information.

From the report’s introduction:

Mounting interest in the field of mHealth—the provision of health-related services via mobile communications— can be traced to the evolution of several interrelated trends. In many parts of the world, epidemics and a shortage of healthcare workers continue to present grave challenges for governments and health providers. Yet in these same places, the explosive growth of mobile communications over the past decade offers a new hope for the promotion of quality healthcare. Among those who had previously been left behind by the ‘digital divide,’ billions now have access to reliable technology.

There is a growing body of evidence that demonstrates the potential of mobile communications to radically improve healthcare services—even in some of the most remote and resource-poor environments. This report examines issues at the heart of the rapidly evolving intersection of mobile phones and healthcare. It helps the reader to understand mHealth’s scope and implementation across developing regions, the health needs to which mHealth can be applied, and the mHealth applications that promise the greatest impact on heath care initiatives. It also examines building blocks required to make mHealth more widely available through sustainable implementations. Finally, it calls for concerted action to help realize mHealth’s full potential.

To read all of this pioneering report, click here. Also, be sure to check out Alec Ross, Senior Advisor on Innovation to the U.S. State Department, talking about mHealth at the reception:

Harnessing the Mobile Revolution

The New Policy Institute is pleased to announce the release of a compelling new paper, Harnessing the Mobile Revolution, by Tom Kalil. In recent years, the use of mobile phones and other mobile communications in developing countries has skyrocketed, and Tom takes a look at the power of mobile technologies in addressing some of our most pressing challenges, such as reducing the huge inequities in life expectancy between rich and poor countries, fostering inclusive economic growth, and promoting vibrant democracies.

In his paper, Tom urges the next President to promote mobile technologies as a tool to improve global health care outcomes, combat global poverty and strengthen democratic institutions:

…the next Administration should launch a major new initiative to harness the confluence of new technologies and innovative business models as a key component of its global development agenda. This initiative would be designed to serve as a catalyst for policy reforms in developing countries, promote an increased capacity for innovation by developing country entrepreneurs to meet local needs, and stimulate additional investments by philanthropists, foundations and companies.

Such an initiative could reduce poverty, strengthen democratic institutions, and improve global health outcomes. It could also help restore some of the damage to America’s international reputation, boost America’s ‘soft power,’ and position American businesses and workers to benefit from the growth of emerging markets in Africa, Asia, and Latin America…

To read this exciting and innovative paper in its entirety, please click here.